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Bill and Annie

I work at Cisco Systems as Sr. Mgr of Online Customer Support User Experience.
My master's thesis/project on information design is available in PDF format. This document from May 1994 describes the process and rational for publishing a newspaper on the web.
Complete Document (74 Pages) | Intro | Chapt. 1 | Chapt. 2 | Chapt. 3 | Chapt. 4 | Chapt. 5 | Chapt. 6
It is an account of the challenges and rewards of creating a prototype on the web of The University Daily Kansan, the student newspaper at the University of Kansas.

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